HELP
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We’re here to help you out and have fÜn on the mountain. Have a question or need assistance?

Email us at help@getsnux.com or visit our FAQ below.
FAQ
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WILL SNÜX FIT MY BOOTS?
SNÜX have been designed to fit the majority of adult size alpine ski boots.
See our size guide for more information.

HOW DO I FIT SNÜX?
1. Unfasten with the pull tab at rear.
2. Slide over the front of the ski boot and pull both flaps back.
3. Ensure toe and heel lugs (the plates that clip into your bindings) are visible on the boots’ sole.
4. Fasten tightly by wrapping the inner flap around the heel, and fasten with the outer pull tab.

WHERE DOES SNÜX SHIP TO?
Anywhere you can find snow.

WHEN WILL MY ORDER ARRIVE?
Once your order has been processed within 24 hrs, your SNÜX will be posted out with 2-day express shipping (U.S customers only). Rest of the world, 12-21 days depending on your location.

WHAT IS COZYTECH?
A secret formula we have developed. Learn more.

DO SNÜX COME IN SMALLER SIZES?
Not currently.
Stay updated with us @SNÜX

I AM A RETAILER. WHO CAN I CONTACT ABOUT WHOLESALE INQUIRIES?
Email us at hello@getsnux.com

IS SNÜX A SUSTAINABLE BRAND?
Yes. We at SNÜX are dedicated to creating our products from recycled raw materials and striving to make every aspect of our brand as responsible as possible. Currently we are actioning and working on many initiatives to achieve a higher level of sustainable responsibility. This includes the following:
1. Using recycled rubber from tires to produce neoprene.
2. Implementing the use of dope-dyed nylons and fabrics.
3. Developing SNÜX using YulexPure™ 100% natural based neoprene.
4. Using water based glues in our lamination processes.
5. Developing our packaging using NatureFlex™, biodegradable packaging films.
What can you do?
Re-purpose or recycling your SNÜX packing and sharing your creativity with us on social media.

I SHRED FROZEN WATER FOR A LIVING. CAN I GET A FREE PAIR OF SNÜX?
Yes. Email us at hello@getsnux.com with a link to your Instagram profile using the subject line “I SHRED FROZEN WATER”, and we’ll get back to you as soon as possible.
RETURN POLICY
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After 3 years of R&D, stringent quality control, and countless lab and on the mountain testing, we want you to be satisfied with an authentic product. SNÜX is currently only available on our website getsnux.com in order to maintain the authenticity of our products and further combat against counterfeit offerings that bare the mark "SNÜX" or "COZYTECH®".

If your order is incorrect or damaged, email us right away at help@getsnux.com and our customer care team will assist you and have your issue resolved.
CONTACT
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Want to say hi?

Hit us up at hello@getsnux.com   
REGISTER TO FIND OUT ABOUT OUR LATEST PRODUCT DEVELOPMENTS.
FAQ
© 2019 SNÜX. All rights reserved.
State-of-the-art innovation in thermodynamics using molecular nanotechnology. Engineered using a multi-layer construction, CozyTech™ provides an advanced thermal insulation and benefits of extended warmth. The underlying technology in the SNÜX Overboot.
The thermal images display an enhanced thermal protection to cooling, evidenced by a total lack of purple regions corresponding to -10°C on the SNÜX + CozyTech™ overboot. Whereas there are more prominent purple regions when the ski boot is unprotected.

WITHOUT SNÜX
WITH SNÜX
Figures taken from SNÜX Labs thermal assessment, in collaboration with NASA's contracted thermal laboratory.